iw002 Privacy Policy
We are committed to keeping your personal data safe and secure. This policy explains clearly how your data is handled.
Policy Content Overview
iw002 is an online gaming platform serving players in Myanmar. This policy sets out how seriously we take your personal data. By accessing and using the iw002 platform, you are considered to have agreed to the terms of this policy.
This document explains clearly and precisely what personal data is collected, how it is used, who it may be shared with, and what rights you have. If you have any questions, contact us at [email protected].
Types of Personal Data Collected
1 Information You Provide Directly
This includes information you give us yourself when opening an account or getting in touch with us —
- Full name and date of birth (for age verification)
- Email address
- Phone number
- Payment account details (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
- Communication records — conversations via live chat and email
2 Data Collected Automatically
Every time you access the platform, the following technical data is recorded automatically —
- IP address and region information
- Browser type and device information
- Pages visited on the website and time spent viewing them
- Cookies and session token data
- Gaming history and account transaction activity
3 Data Received from Third Parties
Related data about you may be received from third parties such as payment service providers. This is used only to verify the security of your account and to confirm deposit and withdrawal transactions.
How Personal Data Is Used
4 Main Purposes of Use
iw002 uses your personal data only for the following purposes —
- Account opening, identity verification, and security maintenance
- Processing deposit and withdrawal transactions
- Game history and VIP level management
- Providing 24/7 customer support
- Resolving software bugs and improving service quality
- Age verification checks to restrict players under 21
- Providing responsible gambling services
- Preventing financial fraud and unfair play
5 Advertising and Communications
iw002 may use players' personal data to send service-related notifications (for example — payment success confirmations, security alerts). For direct marketing communications, we will only do so after obtaining your prior consent.
Data Sharing and Disclosure
6 When We Share Data
iw002 does not sell, rent, or trade your personal data to third parties. However, disclosure may occur in the following cases where it cannot be avoided —
- Data that must be shared with KBZPay, Wave Money, AYA Pay, CB Pay, and banks to process payments
- Technology companies that operate iw002 services (server hosting, software developers) — these companies must handle data only according to our instructions
- Government or legal authorities acting under legal obligation
- When required for fraud checks — for player protection
7 International Data Transfers
Some data may be stored on international servers due to where our servers are located. Even so, your data remains protected through SSL encryption and security protocols, so your data security is not compromised.
Cookies and Tracking Technology
8 What Are Cookies
A cookie is a small data file stored in your browser. iw002 uses cookies to keep the platform running smoothly and to maintain security.
- Essential Cookies — maintaining login sessions, cart/basket data (linked to the player's account)
- Performance Cookies — measuring page load speed and logging errors
- Functional Cookies — remembering language, display settings, and preferences
9 Managing Cookies
You can block or delete cookies through your browser settings. Please note that if essential cookies are turned off, some platform features may stop working.
Data Security Measures
10 Technical Safeguards
iw002 uses the following technologies to protect players' personal data —
- SSL (Secure Socket Layer) encryption — all data you submit is encrypted before transmission
- PCI-DSS compliant processes for payment data
- Access controls — staff cannot view personal data except when required
- Regular security audits
- Firewall and intrusion detection system in place
11 Data Retention Period
iw002 will retain your personal data for as long as your account is active and for the period required by law. After account closure, data that is no longer subject to legal requirements will be securely deleted.
Player's Data Rights
12 Editing and Viewing
You have the right to view your personal data and to correct any inaccurate information. You can do this yourself through your account settings, or contact us directly at [email protected].
13 Requesting Data Deletion
You may request deletion of data that is not subject to legal retention obligations. We will review the request and handle the necessary steps. Please note, however, that data we are legally required to retain (for example — financial transaction records) cannot be deleted.
14 Right to Object
You can opt out of receiving marketing communications and object to the processing of data that is not necessary for providing the service. These objections do not affect your access to iw002 services.
15 Data Portability
You have the right to receive a copy of your personal data in a readable format. To request this, contact [email protected]. The data will be sent within 2 days after identity verification is completed.
Protection for Those Under 21
16 Age Restriction
iw002 services are for adults aged 21 and above only. We do not knowingly collect personal data from players under 21. If we become aware that a player under 21 is accessing the platform, we will immediately close that account and delete their data.
If you are a parent or guardian and become aware that a child under 21 is accessing iw002, please notify us immediately at [email protected].
Policy Updates
17 How Policy Updates Work
iw002 reserves the right to update this policy from time to time in line with service improvements and legal changes. Registered players will be notified by email of any significant changes. Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
If you have any questions or concerns about this policy, contact us via 24/7 live chat or at [email protected]. We are always ready to respond clearly in Myanmar language.
Privacy Protection Quick Answers
Still have questions?
For any questions about privacy protection, the iw002 support team is available 24/7 to answer in Myanmar language.
Log in and play at iw002